Ho Chi Minh City, 6 February 2020

by Tram Nguyen

VietUnion Online Services Corporation (VietUnion) from Vietnam won an award at the 7th NTT Group CSR Conference in Tokyo recently. It's the company's first time to be recognised for its contribution effort to the community-based contribution and demonstrating corporate social responsibility.

Payoo surpassed 1,000 companies from 89 projects, including the developed countries in technology such as Japan, Italy, India, to achieve this honourable award. This year, Payoo was awarded the Excellence Award for its commitment towards in line with Sustainable Development Goals (SDGs) embedded in the way it conducts business. The winning was judged based on these measurements:

·      Resolving issues in society and contributing to creating a more prosperous and smarter society with sustainable development.

·      Providing services that support society and help ensure safety, information security and privacy.

·      Creating a safe working environment with respect for diversity and individual growth, low quitting rates and sustainable growth. 

As one of the pioneers in the field of Fintech in Vietnam, Payoo started from very small steps when the Fintech industry in Vietnam is still very new. For over a decade, Payoo has contributed experiences, infrastructures to the transformation technology for the financial industry. Payoo has made a heavy investment in the transaction network. It focuses on providing convenient payment services for utility bills. The company now has more than 12,000 transaction points throughout the country. In 2019, the total amount of transaction via Payoo was about 10,000 billion VND. Payoo has created convenient ways for customers in remote areas with easy payment methods, where modern payment is inaccessible. Now, customers can pay their bill anytime,anywhere via convenience stores, electronics stores, technology shops,supermarkets, a bank counter, online payment on the bank's website, bank's application, Payoo's website and Payoo's app.  

This great achievement, thanks to the cooperation from staff's enthusiastic and persistent and continuous support from customers and partners for over ten years.

Payoo's latest launching Payoo one-stop Payment Acceptance accepts various payments way, including the familiar ones such as direct payment, cards, QR Code, e-wallet and NFC has help businesses to optimise their operation and reduce cost.  The platform is run under a modern system and certified under international standards, such as 27001:2013 and PCI–DSS version 3.2.

Number of transactions via Payoo has recorded a compound annual growth rate of 60% from 2015 to 2019. Payoo has served more than 20 million Vietnamese. With the investment in infrastructure, technology, human resources, Payoo has facilitated not only the community but the banks and partners as well. Therefore, it builds a stable working environment which attracts many new talents and keeps them in long-term commitment. The company offered upskilling training and supported staff to develop their profession and necessary skills which are useful for their work at Payoo, for instance,sponsoring mini MBA course for the manager and senior executive levels.

“It is an honour to be recognised by NTT DATA, a global award for the first time. This not only shows Payoo’s commitment and dedication to the SDGs but also motivates us further to continue our mission inline with NTT Group CSR Charter principles,” said Mr Ngo Trung Linh, CEO of VietUnion.